The Renaud Otten Team

Meet Our Team

Listing Department


Bill Renaud

Broker

As Business Partner of the Renaud Otten Team, Bill has a stellar track record in the real estate industry. His gregarious nature and excellent communication, networking and negotiating skills ensure a real estate experience that is above and beyond your expectations. Among his many achievements, he is the recipient of RE/MAX's Chairman's award in 2002, 2003 and 2004. Bill successfully negotiates one Home Every Day on average. He has assisted over 3500 families to sell and/or buy a home and is responsible for sales in excess of $500 million. Bill is ranked in the Top 1% of all agents within North America, specializing in sales of residential properties. Bill is also a renowned professional speaker and trainer within Canada and the U.S. and has been recognized as a top innovator. His care and commitment to people is also reflected in Bill's ongoing involvement in community activities and local charitable functions.

Email Bill at Bill@ottawaproperties.com

Ray Otten

Broker

As Business Partner since 2001, Ray compliments Bill’s knowledge, experience and outstanding skills with over 18 years of real estate expertise. He strives to offer the best real estate services with the team of exceptionally trained agents. Ray is constantly improving systems and raising the bar of excellence to ensure the Renaud Otten Team exceeds all our clients’ expectations. He was President of Ottawa Real Estate Board (OREB) in 2000 and continues working to improve the professional image of Realtors in the Ottawa area through his involvement in real estate related boards and committees.
 

Email Ray at Ray@ottawaproperties.com


John Donald

Listing Sales Representative

John joined the team 7 years ago and brought with him over 16 years of contract negotiating experience. As a Listing Representative, John focuses 100% of his energy on selling homes for top dollar. John will work one-on-one with you from the time you call the Renaud Otten Team until your home is SOLD! He is a sharp negotiator with complete knowledge of the current market. John's attention to detail and strong negotiating skills ensure your home sells for the most amount of money in the shortest period of time.

Email John at john@OttawaProperties.com



Buyer Department


Gloria Bannister Hanrath

Buyer Sales Representative

 
Bienvenido! I speak Spanish!
 
"Nuestra Mision es brindarle una experiencia inolvidable durante el proceso de compraventa de propiedades."
 
Gloria's professionalism, vast real estate knowledge and exceptional interpersonal skills are her strengths. As a Buyer Representative, her focus is on monitoring the market and expertly guiding her clients through the buying process. Gloria's ability to listen to her clients' needs, her more than 20 years of real estate experience and her attention to detail during the home buying process ensure that buyers are successful in finding the perfect home.

Email Gloria at gloria@OttawaProperties.com



Debbie Hannah

Buyer Sales Representative

Debbie has been working in the Real Estate profession since 2003. Previously, she was a business owner for many years and understands the importance of customer service. Debbie will provide dependable and professional service to you, your friends, family and co-workers. She looks forward to the opportunity of keeping her clients informed of the latest market trends and to help them make wise Real Estate decisions to enhance their future.

Email Debbie at debbie@OttawaProperties.com



Kim Tran

Buyer Sales Representative

 
I speak Vietnamese!
 
"cung cấp những kinh nghiệm bất động sản tốt nhất"

 

Kim is a full time Buyer Sales Representative fluent in both English and Vietnamese. She graduated from the University of Ottawa with a degree in Economics. Her dedication to customer service and commitment to excellence makes her a great asset to both clients and the Team. She chose to work in real estate because she loves to see families, couples, and individuals satisfied and happy with their new home. She has lived in Ottawa her whole life making her very familiar with the city. She knows how to help you find your ideal home more efficiently and with lots of fun! She is very dedicated to her chosen profession, understands your needs, and she is willing to work with you until your real estate needs are fulfilled. Her goal is to make the process of buying a home enjoyable and rewarding for you.
 
 

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Michael Merriam

Buyer Sales Representative

Real estate is all about helping members of our community and this is Michael’s personal passion! He is committed to building a client relationship for life and this is evident from the enthusiasm that you will receive on a daily basis as his client. Every effort will be made to ensure that you and your family are comfortable and confident throughout the entire home buying process. Having the privilege of being born and raised in Ottawa with a political science background from Carleton University, Michael understands the local market trends and community demographics which he will always communicate to his clients. A personal commitment to honesty, integrity, professionalism, and his tenacious negotiation proficiency, will ensure 100% satisfaction with the service you will receive.
 

 

Administration



Lynn Lemay

Manager - Listings & Marketing

Lynn is a seasoned member of the team with over 11 years of experience in the Real Estate industry. She is responsible for maintaining all of our listings including open houses and the Renaud Otten Team home tour. In addition, Lynn focuses on the creation and distribution of marketing materials such as newspaper advertising, direct/bulk mailings, special promotions and charitable donations. Her goal is to ensure that we provide a superior level of customer service and that our listed homes receive maximum exposure and lasting impact.

Email Lynn at lynn@OttawaProperties.com



Lisa Lukach

Closing Manager & Office Administrator

There are a myriad of complex details involved in the closing process. Lisa's goal is for you to experience a smooth and stress-free closing process. She will do this by effectively handling all of the transaction details in a well-timed manner and keeping you fully informed every step of the way. Lisa's exceptional customer service skills & years of experience will ensure that all of your questions are answered, making your home selling experience a pleasurable one!

Email Lisa at lisa@OttawaProperties.com



Jennifer Wright

Client Services Administrator

Jennifer is a licensed Sales Representative & seasoned team member who utilizes her extensive knowledge of the industry to support & train our Buyer Representatives. She keeps the team abreast of new changes in the industry & is also well informed of all of our Buyer's needs. In addition she provides administrative support to the team during the evenings and she is available to assist our buyers and sellers with any questions or concerns.


 

Darlene Loyer

Administrative Assistant

Darlene supports the marketing/listing department by photgraphing each property and by developing and implementing all virtual tours for the website.  This ensure that each client's property gets maximum exposure.  Darlene also coordinates our Moving Truck Reservation System.  You may also see her from time to time driving the Renaud Otten Smart Car.


Raymond Schingh

Client Services Representative

With his architectural background and over 10 years of sales expertise in the new home markets, Raymond's primary goal is to assist the Listing Department with service support of all our current properties listed for sale. You may have seen Raymond hosting open houses or driving through the area to another one of the Renaud Otten Team's listings.

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